By Paul Meade, Patient Engagement Lead Mapping the Patient Journey A vital step to improving patient engagement is defining and understanding the patient journey. While there are many tools that researchers, life sciences companies, and providers can use to document a person’s healthcare experience, patient journey mapping may be the most insightful. Let’s take a …
By Paul Meade, Patient Engagement Lead Healthcare providers and life sciences companies are increasingly looking for ways to improve patient engagement. In the past, many organizations would simply distribute a satisfaction survey and call it a day. Nowadays, we have vastly more effective tools for both measuring the patient experience and determining ways to increase …
Chief Operating Officer Kristen Smithwick is back with more advice for healthcare companies looking to improve their digital strategy. This week, we’re talking social media. https://www.youtube.com/watch?v=Qe5yp1qiafU
By Paul Meade, Patient Engagement Lead Just a few years ago, it may have seemed an insurmountable barrier for life sciences companies to forge a direct relationship with patients. But today, we see changes in the ability to reach out to patients to capture insights into their journey through the healthcare system. Those companies that …
The Emerging Case for Patient Engagement in Life Science Companies Read More »
Clear Point Health, a Research Triangle, NC-based research and consulting firm focused on optimizing the customer experience for healthcare and life science companies, announces the launch of services to help life sciences companies optimize patient engagement. Founded in 2003, Thought Leader Select’s sister company, Clear Point Health, delivers a variety of bespoke research and strategic …
TLS Sister Company, Clear Point Health, Launches Patient Engagement Services Read More »
Neil Mellor, business development consultant at Thought Leader Select, and Paul Meade, the company’s president and founder, attended SMi’s KOL: Knowledge Leader Partnerships conference on September 29 and 30 in London. Neil sat down with the Thought Leader Select Blog to discuss his takeaways from the conference. TLS Blog: Neil, how was the conference in …
